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The friendly staff at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access (no extra charge) is provided in public areas. A lift and wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a childcare service, a transfer service, room service, a laundry service and a hotel doctor. The conference room is available for conferences, lectures and meetings.

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