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The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a souvenir shop, are great for shopping or just browsing. There is also a playground for younger guests. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the car park for a fee (subject to availability). Other services include a babysitting service (for a fee), a childcare service, a transfer service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.

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